Maintenance Matrix — Nelson's Grant Condominium Association
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Condominium Assoc. (COA)
Nelson’s Grant COA

Governs the 34 residential condominium units and commercial spaces across the 4 mixed-use residential condominium buildings.

  • Building Roofs & Drainage: Common roof membranes, metal flashings, and gutter downspouts.
  • Building Envelopes: Exterior masonry, siding, architectural trim, and breezeway structures.
  • 100 Laydon Way Common Elements: Central elevator, interior corridors, entry foyers, and security locks.
  • Life Safety & Specialized HVAC: Central fire suppression riser, backflow prevention, and loft HVAC systems.
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Master Association (HOA)
Nelson’s Grant Master HOA

Oversees community-wide infrastructure, master recreational amenities, and grounds shared by both single-family homes and condominium parcels.

  • Landscaping & Lawn Care: Common turf mowing, seasonal bed mulching, tree trimming, and irrigation.
  • Community Amenities: Neighborhood swimming pool, clubhouse building, playground, and pavilions.
  • Waste & Curbside Services: Community residential trash collection contracts and dumpster corrals.
  • Stormwater & Common Grounds: Retention ponds, drainage swales, and community streetlights.
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Unit Owner / Resident
Private Interior Domain

Responsible for everything within the interior boundaries of the deeded condominium unit from the interior drywall inward.

  • Interior Finishes & Fixtures: Drywall paint, flooring, cabinetry, appliances, and plumbing fixtures.
  • Individual Utilities: Water heaters, electrical sub-panels, interior wiring, and standard unit HVAC filters.
  • Windows & Glass: Window panes, screens, window hardware, and unit entry door locks.
  • Private Dryer Vents: Routine maintenance from appliance collar to external discharge hood.
Component / Area Responsible Entity Maintenance & Service Scope Typical Timing Action / Contact Channel
Building Roofs & Flashing
All 4 residential condominium buildings
Condo Assoc. (COA) Full roof structural membrane, periodic leak inspections, shingle/metal repairs, perimeter flashing, and roof drainage headers. As needed (storm damage) Submit COA Work Order →
Building Envelopes & Siding
Exterior facades, brickwork & cladding
Condo Assoc. (COA) Exterior building painting, fiber-cement siding repairs, brick repointing, building caulking, and exterior trim maintenance. Bi-Annual (Spring/Fall) Submit COA Work Order →
Elevator Maintenance
Exclusively at 100 Laydon Way
Condo Assoc. (COA) Monthly preventive service, quarterly safety checks, emergency telephone circuit, annual state inspections, and machinery repairs. As needed Report to Management →
Common Interior Corridors
100 Laydon Way hallways & lobby
Condo Assoc. (COA) Corridor lighting, carpeting cleaning, common drywall painting, electronic access doors, Brivo entry controllers, and common vestibules. As needed Submit COA Work Order →
Fire Suppression Systems
Sprinklers, standpipes & alarms
Condo Assoc. (COA) Annual certified riser flow testing, backflow certification, common smoke detection, visual head inspection, and central alarm monitoring. As needed View Vendor Schedule →
Loft HVAC Systems
Specialized loft units per declarations
Condo Assoc. (COA) Association oversight of specialized loft rooftop compressors/air-handling components as designated under condominium master documents. Bi-Annual (Spring/Fall) Submit COA Work Order →
Gutters & Downspouts
Condominium roofline collection
Condo Assoc. (COA) Semi-annual clearing of debris, seam re-caulking, downspout flushing, and secure strapping to exterior facades. As needed View Vendor Schedule →
Common Area Pest Prevention
100 Laydon Way corridors & grounds border
Condo Assoc. (COA) Routine exterior perimeter barrier treatments and interior common utility/hallway pest exclusion. Monthly (grounds) Submit COA Work Order →
Landscaping & Turf Care
Common neighborhood lawns & beds
Master HOA Turf mowing, edging, seasonal fertilization, flower bed mulching, tree pruning, leaf removal, and common irrigation system repairs. Report via Master HOA Portal
Residential Trash Collection
Curbside & community dumpsters
Master HOA Community waste management contract, scheduled weekly trash and recycling pick-up cycles, and dumpster corral enclosure maintenance. Master HOA Waste Services
Community Swimming Pool
Master amenity pool & sun deck
Master HOA Water chemistry, pump and filtration systems, pool deck furniture, access gate credentials, and seasonal opening/winterization. Master HOA Pool Committee
Clubhouse Facility
Master community clubhouse & event space
Master HOA Building structural maintenance, interior amenity cleaning, HVAC, reservations, and community fitness center equipment. Master HOA Facility Management
Common Grounds & Play Areas
Pocket parks, sidewalks & trails
Master HOA Community sidewalk leveling, master path snow clearing, pet waste stations, playground mulch, and community park benches. Master HOA Grounds Team
Stormwater Retention Ponds
Master environmental infrastructure
Master HOA Sediment clearing, aquatic weed abatement, embankment erosion stabilization, and storm drainage culverts. Master HOA Engineering
Interior Unit Finishes
From perimeter wall studs inward
Unit Owner Drywall repair, painting, flooring (hardwood/carpet/tile), kitchen & bathroom cabinetry, and interior doors. Licensed Private Contractor
Unit Plumbing Fixtures
Pipes within unit serving only that unit
Unit Owner Toilets, sinks, bathtubs, shutoff valves, internal supply lines, water heaters, and garbage disposals. Licensed Plumber of Choice
Standard HVAC (Non-Loft)
Unit furnace, heat pump & thermostat
Unit Owner Regular air filter replacements, seasonal tune-ups, thermostat calibration, refrigerant charges, and compressor maintenance. Licensed HVAC Service
Windows, Glazing & Patio Doors
Unit glass surfaces & mechanisms
Unit Owner Thermal pane seal replacements, window glass cleaning, weatherstripping, screen repairs, and sliding patio door hardware. Window Specialist (Match Specs)
Dryer Vent Cleaning
Exhaust duct from laundry appliance
Unit Owner Annual lint clearing from dryer collar through ductwork to exterior vent flapper to prevent household fire hazard. As needed See Community Group Rates →
Snow & Ice Removal
Condo Assoc. (COA) All 4 residential condominium buildings, common driveways, parking areas, and walkways. Per Board Policy: triggered when accumulation exceeds 2 inches. Goodmanagement coordinates contractor dispatch. Per snow event (Dec-Mar) Submit COA Work Order →
Fire Extinguisher Inspection
Condo Assoc. (COA) All common area extinguishers in hallways, mechanical rooms, and electrical closets. Monthly visual inspection; annual professional certification. Annual (October) Submit COA Work Order →
Rodent & Pest Barrier
Condo Assoc. (COA) Common corridors, trash rooms, mechanical spaces, and exterior perimeter. Quarterly bait station service and entry point sealing. Quarterly (Jan/Apr/Jul/Oct) Submit COA Work Order →
Loft HVAC Split Unit Servicing
Condo Assoc. (COA) 100 Laydon Way loft building split-system heat pumps and air handlers. Filter replacement, refrigerant check, coil cleaning, and condensate line service. Semi-Annual (Apr/Oct) Submit COA Work Order →
Termite Inspection & Treatment
Condo Assoc. (COA) All 4 residential buildings and loft structure. Annual wood-destroying insect inspection and preventive treatment barrier. Annual (March) Submit COA Work Order →

Common Clarifications & Situations

Quick guidance on everyday maintenance questions encountered by Nelson's Grant residents.

Water Leak Originating Above: Who Do I Contact First? ▼
If water is leaking into your ceiling or walls, immediately notify the resident above you to turn off their main water shutoff valve. If it appears to be coming from the common roof or building exterior, notify Association Management right away and submit an urgent ticket via the Maintenance Work Order Portal.
Who cleans up fallen tree limbs or mows the lawn outside my condo building? ▼
All turf mowing, tree care, landscape beds, and outdoor grounds are contracted and overseen by the Master HOA, not the COA. Inquiries regarding grounds upkeep or storm debris on common lawns should be routed to the Master HOA management team.
How do I request a Brivo mobile pass or keycard for 100 Laydon Way? ▼
Access credentials for the common entry doors and elevator at 100 Laydon Way are managed directly by the Nelson’s Grant COA Board & Management. Use the official Contact Form or submit an access request through the portal.
Can I modify my exterior patio, door color, or balcony? ▼
Because exterior walls and railings are common elements (or limited common elements), any visual or structural change requires prior review and written approval by the COA Board of Directors to preserve architectural continuity and warranty protections.

Need to report a COA Common Element repair?

Our centralized online tracking system logs, assigns, and monitors all building exterior, roof, corridor, and life safety repairs.

Submit a Maintenance Request

Unscheduled Capital Projects — Future Priority Register

The following capital improvement projects have been identified by the Board and Goodmanagement as needing future consideration for funding and scheduling. These are not yet approved or budgeted but are tracked here for transparency and community awareness.

Gutter Replacement — Building 2

Leaking gutters on south elevation of Building 2 causing ice dams and water intrusion into units 204/206. Estimated 180 linear feet of seamless aluminum gutter with leaf guards.

Priority: High Est. $14,000–$18,000

Fire Suppression System Replacement

Legacy hardwired fire alarm system (Cox) has reached end of life. Migrate to mobile/wireless fire alarm monitoring. Condominium-wide upgrade including new panels, detectors, and central monitoring.

Priority: Critical Est. $45,000–$60,000

Roof Membrane Resurfacing — Building 4

Roof membrane on Building 4 is 18 years old with documented ponding water and UV degradation. Full resurfacing with TPO membrane recommended before next winter season.

Priority: Medium Est. $32,000–$40,000

Elevator Modernization — Building 1

Elevator #1 in Building 1 is 19 years old with intermittent controller faults. Modernization includes new controller, cab interior, and ADA-compliant fixtures.

Priority: Medium Est. $28,000–$35,000

Stormwater Drainage Repair

Stormwater retention pond behind Building 3 has erosion damage to berm and clogged outlet culvert. Requires regrading and new HDPE culvert installation.

Priority: Low Est. $8,000–$12,000

Brick Facade Repointing — Building 3

North elevation brick veneer on Building 3 has mortar joint deterioration and spalling. Tuck pointing and sealant replacement recommended.

Priority: Low Est. $10,000–$15,000

Note: Projects listed above are not yet approved or funded. The Board reviews and prioritizes capital projects during the annual budget cycle (typically Q4). Residents may submit project suggestions through the COA Work Order system or attend Board meetings to advocate for specific improvements.